What is a Product Recall?
A product recall is a request that a batch or an entire production run of a product be
returned to the manufacturer, usually due to the discovery of safety issues. The recall
is an effort to limit liability for corporate negligence (which can cause costly legal
penalties) and to curb bad publicity. Recalls are costly to a company because They
often entail replacing the recalled product or paying for damages caused in use.
A country's consumer protection laws will Have specific requirements in regards to
product recalls. Safety-related recalls can be voluntarily initiated by the manufacturer,
or made compulsory by a government agency if the risk is seen to be significant and if
it is in the best interests of the consumer.
Steps required to recall a product:
A product recall usually involves the following steps, which may differ according to
local laws:
* Company/Supplier notifies the respective government agency of their intention to
recall a product. Consumer hot lines or other communication channels are established.
* Product recall announcements are released on the respective government agency's
website (if applicable), as well as in paid notices in the metropolitan daily newspapers.
In some circumstances, heightened publicity will also result in news television reports
advising of the recall.
* Typically, the consumer is advised to return the goods, regardless of condition, to the
store from which it was purchased for a full refund or modification.
* Avenues for possible consumer compensation will vary depending on the specific
laws governing consumer trade protection.
Where to learn about product recalls?
Being aware of product recalls is important for the safety of anyone who comes in
contact with the product. Recalls are not always easy to learn about, and companies do
not always publicize a recall in an effort to limit the cost of replacing the product.
Common Sources of Recall Information
* Grocery Stores (listings)
* Mailings
* News (television/print)
* Internet
A product recall is a request that a batch or an entire production run of a product be
returned to the manufacturer, usually due to the discovery of safety issues. The recall
is an effort to limit liability for corporate negligence (which can cause costly legal
penalties) and to curb bad publicity. Recalls are costly to a company because They
often entail replacing the recalled product or paying for damages caused in use.
A country's consumer protection laws will Have specific requirements in regards to
product recalls. Safety-related recalls can be voluntarily initiated by the manufacturer,
or made compulsory by a government agency if the risk is seen to be significant and if
it is in the best interests of the consumer.
Steps required to recall a product:
A product recall usually involves the following steps, which may differ according to
local laws:
* Company/Supplier notifies the respective government agency of their intention to
recall a product. Consumer hot lines or other communication channels are established.
* Product recall announcements are released on the respective government agency's
website (if applicable), as well as in paid notices in the metropolitan daily newspapers.
In some circumstances, heightened publicity will also result in news television reports
advising of the recall.
* Typically, the consumer is advised to return the goods, regardless of condition, to the
store from which it was purchased for a full refund or modification.
* Avenues for possible consumer compensation will vary depending on the specific
laws governing consumer trade protection.
Where to learn about product recalls?
Being aware of product recalls is important for the safety of anyone who comes in
contact with the product. Recalls are not always easy to learn about, and companies do
not always publicize a recall in an effort to limit the cost of replacing the product.
Common Sources of Recall Information
* Grocery Stores (listings)
* Mailings
* News (television/print)
* Internet
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